What is Six Sigma?
- A comprehensive and flexible system for achieving, sustaining and maximizing business success.
- is uniquely driven by close understanding of customer needs, disciplined use of facts, data, and statistical analysis, and diligent attention to managing, improving, and reinventing business processes.
- The goal of Six Sigma is to eliminate all defects
- Six Sigma implies a goal of no more than 3.4 defects per 1 million opportunities